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  • CloudOps by

    Welcome to Aardwark—your reliable partner in managing cloud infrastructure on AWS, Azure, and Kubernetes. We help small and medium businesses to operate and transition from on-prem solutions to the cloud, ensuring your systems are secure, performant, and cost-effective.

    Managing cloud infrastructure can be complex and time-consuming. Our comprehensive CloudOps by Aardwark is designed to take that burden off your shoulders. From incident detection and response to performance optimization and cost management, we provide scalable, standardized solutions that keep your cloud environment running smoothly; all the time. Whether you’re on AWS, Azure, or using Kubernetes, our services ensure you stay secure, efficient, and cost-effective.

    With customizable packages and 24/7 support, you can focus on your core business while we handle the rest.

    Contact us today for a consultation!
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    Our services

    Expert Cloud Management

    Seamless management of AWS, Azure, and Kubernetes for optimal performance.

    Proactive Incident Management

    Quick detection and resolution of issues to ensure uninterrupted operations

    Essential Maintenance

    Infrastructure updates and security patches to support core business activities.

    How does it work?

    CloudOpsTiers

    Prices for all packages are on a monthly basis.
    Basic

    Price

    2.699 EUR

    Per month
    Cloud providers
    AWS/Azure/Kubernetes
    Support language
    Slovak/English
    Number of incidents
    5 incidents
    Service requests*
    3 MDs
    Support type
    e-mail
    Support period
    8/5
    Response time
    up to 1 day
    Standard

    Price

    4.999 EUR

    Per month
    Cloud providers
    AWS/Azure/Kubernetes
    Support language
    Slovak/English
    Number of incidents
    10 incidents
    Service requests*
    5 MDs
    Support type
    e-mail, phone, chat
    Support period
    24/7
    Response time
    up to 4 hours
    Business

    Price

    8.999 EUR

    Per month
    Cloud providers
    AWS/Azure/Kubernetes
    Support language
    Slovak/English
    Number of incidents
    20 incidents
    Service requests*
    8 MDs
    Support type
    e-mail, phone, chat
    Support period
    24/7
    Response time
    up to 1 hour

    Didn't find what you were looking for?

    We have another option for you!
    Custom
    Custom CloudOps solution for your company

    *Service requests

    Within the Service requests, you can choose from the following offerings:

    Cloud Migration

    Smooth transition to the cloud with expert support.

    Optimization

    Effective management of cloud expenses and resources.

    Backup & Recovery

    Comprehensive solutions to protect your business.

    Custom Monitoring Solutions

    We help to build or improve your monitoring system to ensure it covers all critical areas of your cloud infrastructure, providing you with the visibility you need to maintain performance and security.

    Why choose us?

    CloudOps by Aardwark takes the complexity out of cloud infrastructure management. We understand the challenges businesses face when migrating to and managing cloud services, which is why we’ve designed a solution that is secure, scalable, and efficient—so you can focus on your core business.

    Tailored Solutions for Your Needs

    We specialize in helping small and medium businesses, particularly SaaS vendors, manage and optimize cloud operations, whether you’re moving from on-prem or already in the cloud. Our customized approach ensures we meet your specific business goals and IT operational needs, no matter where you are in your cloud journey.

    Expert Team with Deep Cloud Knowledge

    Our team of certified experts brings years of experience managing complex cloud environments on AWS, Azure, and Kubernetes. We ensure your infrastructure is not only well-managed but also continuously optimized for performance, security, and cost-efficiency.

    Cost-Effective and Value-Driven Services

    We understand the importance of maximizing your budget. Our solutions are designed to reduce operational costs, improve resource utilization, and enhance overall performance, helping you save time and money while staying ahead of the competition.

    24/7 Support and Proactive Monitoring

    Cloud environments don’t sleep, and neither do we. With around-the-clock monitoring, proactive incident detection, and quick response times, we ensure that your business operates smoothly and efficiently at all times.

    Simplified Cloud Management

    Managing cloud infrastructure is complex and resource-intensive. We simplify the process by taking over everything—from incident response to cost management and performance monitoring – so your internal IT/DevOps teams can focus on what really matters: building new features and driving innovation.

    Transparent Reporting and Continuous Improvement

    We keep you informed every step of the way, providing regular reports on performance, incidents, and improvement opportunities. Our transparent approach ensures you have full visibility into your cloud operations, helping you make data-driven decisions and continuously improve your infrastructure.

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    References

    Customer stories

    Cost and infrastructure optimization

    We were contacted by a small Czech company to help them to consolidate their AWS infrastructure. They didn’t have enough AWS knowledge and after an externally performed audit plenty of findings to fix were found. We prioritized all the issues and improved their security, cost, and operation efficiency in multiple waves. Also we helped them with an additional on premise connectivity and a monitoring solution.

    Migration to cloud

    We helped our German customer from the financial sector to move Adobe Campaign from his on-premise environment to AWS cloud. We set up the infrastructure using the “Infrastructure as a Code” approach, using an industry standard tool called Terraform from HashiCorp company. We automated the deployment process using Jenkins CI and Ansible. Nowadays we handle incident and performance degradation management while keeping the infrastructure secure and updated.

    Modernization in cloud

    Our enterprise customer decided to reconcile to a single in-house developed hybrid cloud platform. This led to a requirement to migrate existing cloud resources from an old platform to a new one. New platform had improved network security and a much higher level of integration with in-house developed managed services. Since a new platform was built around Crossplane we migrated the existing cloud resources to a new Landing zone and integrated them with provided managed services. Today we monitor the migrated workload using Dynatrace and take care of its availability and performance.

    Infrastructure as a Code

    Sometimes cloud adoption goes too fast. That happened to our customer from the Czech Republic who adopted Azure cloud in multiple ways. Unfortunately many cloud resources were managed only manually. In order to ensure smoother future growth without any negative impact on maintenance activities it was decided to codify existing and future infrastructure in Terraform. We implemented blueprints, codified and imported existing resources. Nowadays we work closely with the customer’s core DevOps team helping with adoption of cloud technologies and Continuous Integration and Delivery pipelines.

    Database migration

    While taking care of the cloud infrastructure of our customer, he approached us and asked for help to push his cloudification journey forward. A few last things that were kept behind were instances of his Oracle databases running on premise. It was decided to migrate from Oracle to AWS RDS Postgres. We developed helper tools for schema migration and data verification for this activity. Due to a change of underlying database an application code update was also required and performed by our team.

    Get Started Today!

    Ready to take the next step?

    Request a Consultation and our Sales Team will get back to you.

    Frequently Asked Questions

    What is CloudOps by Aardwark?

    CloudOps by Aardwark is a comprehensive cloud infrastructure management service designed for small and medium businesses. We manage your cloud environments on AWS, Azure, and Kubernetes, providing services like incident detection, performance monitoring, cost optimization, migration support, and backup and disaster recovery.

    What does the onboarding process look like?

    Our on-boarding process is simple and efficient:

    • Step 1: You choose a package and request a free consultation through our website.
    • Step 2: We validate your needs, finalize the package, and sign a service agreement that includes an NDA, SLA, and defined responsibilities.
    • Step 3: You provide the necessary access credentials and documentation for a seamless setup.

    • Step 4: Our technical team works with your existing monitoring systems, either improving them or integrating them into our processes. If needed, we can also build a tailored monitoring solution to ensure everything is optimized for smooth cloud operations.

    What support channels are available?

    We offer 24/7 support through multiple channels:

    • E-mail
    • Phone
    • Chat

    You’ll always have direct access to our team whenever you need assistance.

    How do you handle cloud incidents?

    In the event of an incident:

    • We quickly detect and respond to the issues thanks to detailed monitoring and highly trained personnel.

    • We inform you immediately of ongoing activities and involve you if necessary.

    • After resolution, we provide a postmortem analysis with recommendations to prevent similar incidents in the future.

    What’s included in the monthly service?

    Each month, you’ll receive:

    • A detailed invoice for services.

    • A report of incidents and post-mortem analyses.

    • A list of improvement recommendations for your cloud environment.

    Do I need a cloud specialist on my team?

    No, that’s where we come in! Our team acts as your external cloud operations partner, allowing your IT and DevOps teams to focus on higher-value activities like feature development, without worrying about day-to-day cloud management.

    What kind of businesses do you work with?

    We specialize in helping small and medium businesses in Slovakia and Czechia, especially those:

    • SaaS vendors or companies with hosted software solutions looking for a reliable cloud partner.

    • Using public cloud services but needing better management.

    • Transitioning from on-premises systems to the cloud.

    How long does it take to set everything up?

    Onboarding is fast and efficient. After our initial consultation and agreement signing, the technical setup typically takes a few days to a week, depending on the complexity of your infrastructure and package selected.

    What if I need custom solutions?

    We offer customizable packages to meet your specific needs. Whether it’s migration support, performance optimization, or unique monitoring setups, we work with you to ensure our services align with your business goals.

    How do I get started?

    It’s easy! Simply fill out the “Request a Consultation” form on our website, and our Sales Team will reach out to discuss your needs, recommend the best package, and guide you through the next steps.

    Still have questions?

    Feel free to reach out via contact form and our team will be happy to assist you.

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    About Aardwark

    Aardwark is an IT consulting company

    that specializes in providing innovative technological solutions across various fields, focusing on cloud technologies, BPM process automation, DevOps integration, Data engineering, analytics and science and advanced IT development.

    With over 12 years of experience and more than 100 highly skilled professionals, Aardwark supports companies across Europe, particularly in industries like banking, insurance, energy, and automotive.